But it is with the English that things get

Richard Dutour is trilingual. He speaks, since his youngest age, French, Castilian and catalan. Catalan as the Expolangues fair (), which opened its doors yesterday, has chosen to honour. "As long as it comes to Mediterranean languages, so good, he says." But it is with the English that things get. "This event coordinator but had no choice: English is the language of work since his hiring, the last year, by Everest Gaming, an international poker site online. "Given my tight time schedule, I chose to opt for a most personal training", he says. This was to view DVDs in original, to glean the technical vocabulary for specific books or newspapers, and especially on the Web. System a success since, driven by the needs of its business and an iron self-discipline, Richard Dutour grew quickly in English.

As Richard Dutour originally, 49 of managers in France say they are uncomfortable when they are confronted with a foreign language and have a poor level of language, according to a survey conducted by Ifop for the end of 2008 Systran Corporation 60. Problem: 91 of managers practicing at least a foreign language must read documents that are not in English, or even formulate themselves...

This situation, added to a context of economic crisis, contributes more to place the mastery of foreign languages to the rank of the selection of the best tools (with training, technical knowledge, etc.). "Of selection in hiring, but also internally, note Alain Daumas, France Director of ETS Global, specialist English tests." A language is so become an asset than the directions which provided technical and partial unemployment pushed for language training. "Training which focuses on the English, with an average of 35.5 hours per employee, and that affects 71 of the employees in the Paris region, according to a recent study of ETS Global.

Telephone and "e-learning".

Most often, decentralized institutions of major groups and SMEs require training exclusively focused on the business. "I did not always understand my interlocutors," says Beatrice Tricon, in charge of the affrêtement in the shipping company Eculine. Or me on a daily basis need to respond to multiple questions relating to the goods, including for claim. "To feel more comfortable, she took courses by telephone"at two telephone conversations a week since last September. And it is paying, as she feels since more reactive and less on the defensive.

Large business - where the frames and the "top management" are already trained - seek more, however, remote providers can deploy integrated language training at the global level systems. This is the case of the Business Council and integration of systems telephone Logica, on line ("e-learning") training for its 400 "managers insight." with coaching Idem in GSK: "30 hours of course, I improved my listening and acquired a fluidity of language." "I must now again gain vocabulary", says Mireille Brussels, clinical research and training in GoFluent. The young consultants of the Lyon Group of engineering Akka Technologies use, also "blended learning": a mixture of "e-learning", training on site and by phone. "The Internet solution is practical and we are using more and more, because many of our employees are not in our offices but dispersed among our customers." "Moreover, this formula is familiar to young, who practised during their studies," justifies Lionel Morin, responsible for training. But this Manager also maintains that employees have physical meetings with an internal trainer or external, "in the spirit of tutoring.

Learn to practice a language in the phone is important, because many exchanges with donors of order are as well. "Generally, we leave concrete issues which face our employees so that it can be more operational as possible." "We ask them almost to the frustration when it comes to learn all the technical terms industrial piece", said Lionel Morin. In the case of the commercial, where the relational issue is strong, language training is done in the country and with Aboriginal people, to "focus". There are skills that can not improve on his computer.

Measure progress

For employers, it is more to fund vocational training to the blind. They require now the establishment of areas of progress and an assessment of the levels, in other words a return on investment. "62 of the companies assess levels of English of hiring people, says Alain Daumas.". But employees already in place are not immune either. The assessment is used to career development, the sending of mission employees abroad or to the measurement of the behaviour in a stressful situation.

Result: a growing number of employees are asked to an examination as the TOEIC (read here). And, in this little game, an analysis by sector reveals that the first of the class are in finance, while the construction and the construction industry, with its low score, the bonnet of donkey.

"I did not have the choice, my manager made me take courses at Berlitz and registered in the wake for the TOEIC", says head of sales of bio-industry sector. "The problem is that after a decade of course, I didn't feel not ready." The test was stressed. Too fast, it takes a lot of memory and leaves me doubts.

The reflections are underway to propose always more innovative forms of education: work of auditory memory, improvisation, video games, etc. The objective is to respond to the increasing diversification of the needs of the employees in terms of language skills and the internationalization of the company.